Upper Peninsula · Northern MichiganIT support, security cameras and business phones across the Upper Peninsula.
HeMi Technology Services is a local team on Baker Side Road in Sault Ste. Marie. We install and repair security cameras, door access, networks, Wi-Fi and phone systems on site across the eastern U.P. and the tip of the Lower Peninsula, and support businesses remotely wherever they are.
- From our shop
- Home base
- On site
- Installs, site walks, service calls
- Remote
- Monitoring, help desk, changes
Three rings around the shop.
The closer you are, the shorter the drive. Remote help is the same everywhere.
Sault Ste. Marie, Kinross, Brimley, Dafter and nearby
Close to the shop, so service calls and site walks are a short drive.
Under 30 minutesSt. Ignace, Les Cheneaux, Newberry, DeTour, Drummond Island and the tip of the mitt
Installs and service calls are scheduled ahead, and we bring everything needed to finish in one trip.
Up to about 1½ hoursRemote support across Michigan
Monitoring, help desk, Microsoft 365, phone changes and backups don't need a drive at all.
Over the internetEvery town we serve, by county.
Bigger towns have their own page with what we do there. Don't see yours? Call and ask; the answer is usually yes.
Chippewa County
- Sault Ste. MarieHome base
- Dafter~15 min
- Brimley~20 min
- Kinross~20 min
- Barbeau~25 min
- Rudyard~30 min
- Pickford~30 min
- DeTour Village~1 hr
- Drummond Island~1 hr, plus the ferry
- Paradise~1 hr 10 min
Mackinac County
- Cedarville~50 min
- Hessel~50 min
- St. Ignace~50 min
Luce County
- Newberry~1 hr 20 min
Cheboygan County
- Mackinaw City~55 min
- Cheboygan~1 hr 20 min
- Indian River~1 hr 20 min
Emmet County
- Pellston~1 hr 10 min
- Petoskey~1 hr 30 min
- Harbor Springs~1 hr 40 min
One local team for all of it.
Security camera installation in the U.P.
Cameras placed for the questions you'll ask later, recording you can find, and footage on your phone. Repairs too.
Read moreDoor access control in the U.P.
Key fobs, cards and phone unlock instead of keys. Delete a credential instead of rekeying the building.
Read moreNetwork repair & Wi-Fi in the U.P.
Slow or dropping Wi-Fi, a dead switch, a messy rack, new cabling. We find the cause and fix it.
Read moreIT support & repair in the U.P.
Computers, printers, the internet connection and everything else. One number, no contract needed.
Read moreBusiness phones & PBX in the U.P.
Cloud phone systems with GoTo Connect and Yealink phones, call menus and routing. Keep your number.
Read moreMicrosoft 365 in the U.P.
Business email, Outlook, Teams and shared files set up properly, kept secure and supported.
Read moreAlso in the U.P.: backup and recovery, managed IT and HeMi NetMap.
Nobody flies in from downstate.
We know the buildings
Old downtown blocks, pole barns, seasonal resorts and long rural runs. We plan for cold, distance and slow internet.
The installer is the support
The people who put it in are the ones who answer the phone later, and they already know your site.
Everything in one portal
Your tickets, equipment and contracts in the HeMi client portal, wherever in the U.P. you are.
Common questions about our service area
Do you cover the whole Upper Peninsula?
On site, we cover the eastern U.P. and the tip of the Lower Peninsula, up to about an hour and a half from Sault Ste. Marie. Remote support, monitoring and Microsoft 365 work anywhere.
Do you go to Drummond Island?
Yes. Drummond Island is part of our service area. Island work is planned around the ferry, so we schedule it a little further ahead.
My town isn't on the list. Can you still help?
Probably. Call or send a quote request with your address, and we'll tell you straight away.
What are your hours?
Monday to Friday, 8 a.m. to 6 p.m. Eastern. Monitored systems are watched around the clock.
Wherever you are in the U.P.
Tell us about your building and what you need covered. We'll come walk it, then give you a clear quote.