IT support and network repair · Sault Ste. Marie, MIWhen something stops working, call one number.

Network and Wi-Fi repair

Most network problems look the same from the outside: things are slow, or some devices work and others don't. Finding the actual cause takes knowing where to look, and it's usually one of a handful of things.

• Wi-Fi that drops, crawls or doesn't reach the back of the building
• A dead switch, router or firewall replaced and set up again
• Internet that works for some devices and not others
• A tangled rack traced, labeled and tidied so the next fix is quicker

Computers and printers

Slow machines, failed updates, printers that won't print and new computers that need setting up. The everyday problems that stop someone working, fixed without a week of back and forth.

• Slow or misbehaving computers looked at, remotely where we can
• New computers set up with email, files and printers ready to use
• Old computers wiped and retired safely
• Printers and scanners back on the network

How a service call works

Call or send us a ticket and tell us what's wrong. We connect remotely first, because that's fastest for you. If it needs someone on site, we schedule a visit and bring what's needed to finish.

• One-time jobs welcome, with no contract needed
• A remote look first, so simple problems don't wait on a drive
• On-site visits planned with the parts on board
• A plain-English note of what was wrong and what we did

Keep it from happening again

After the fix, you can leave it there. Or, if the same thing keeps breaking, we can watch it for you, so the next failure gets caught before anyone notices.

• Monitoring of network gear, so failures are noticed early
• Updates applied on a schedule instead of when something breaks
• Your network mapped, so nobody has to guess what's plugged in where
• A monthly plan only if it makes sense for you

IT support and repair in Sault Ste. Marie and across the U.P.

We fix business IT in Sault Ste. Marie and across the eastern Upper Peninsula: networks and Wi-Fi, computers, printers, email and the internet connection. Most problems are fixed remotely, and service calls on site cover the Soo, Kinross, St. Ignace, Newberry, the Les Cheneaux Islands, DeTour, Drummond Island and across the bridge to Cheboygan and Petoskey.

Sault Ste. Marie · Kinross · St. Ignace · Newberry · Cheboygan · Petoskey · All towns we serve