Almost every business has backup of some kind. Far fewer know when it last succeeded, how far back it goes, or whether anyone has tried restoring from it. Those three questions are the difference between an outage and a closure — and they're only answerable if somebody is watching.
Laptops, desktops and servers, backed up on a schedule that matches how quickly the work changes. A file server people write to all day needs a different plan from a laptop that mostly holds email.
A backup sitting on a NAS in the same cupboard as the server is not a backup — fire, flood and theft take both. Copies go offsite, and the storage is yours: your cloud account, your data, no lock-in to a vendor who owns your only copy.
Modern ransomware looks for backups first, because encrypting those is what turns an incident into a payment. Immutable copies can't be altered or deleted for a set period — not by an attacker, not by malware, not by an administrator account that's been compromised.
Backup is the easy half. The question that matters is how long it takes to be working again — and the only way to know is to have done it before the day you need to.
We run MSP360 Managed Backup. It backs up to storage you own rather than ours, supports immutable copies against ransomware, and reports every job centrally — which is what lets us notice a failure the morning it happens instead of the day you need the file. Your backup status appears in your HeMi portal, so you can see it too.
As far as you need — retention is a storage decision, not a fixed limit. We'll size it against what you'd realistically have to reach for and show you the cost difference.
We'll look at what's running and tell you honestly whether it's fine. Sometimes the answer is that it works and just isn't monitored.
That depends on what broke and what we've prepared for. It's the right question to ask before an outage, and it's the first thing a site walk covers.
Most sites need more than one of these, and they work better when the same team designs them together.